Escape is typically one of the first companies to fill up. Even in the low season, our vehicles are in high demand. It is advisable to book your van prior to booking airline tickets. For the high season months (March 15 – Oct 15), it is advisable to book a few months ahead and in the low season at least a couple of weeks. If you are not that organized, contact us anyway as things can always change at the last minute and you could get lucky!
Because of our flexible cancellation policy, it is advisable to book as early as possible to ensure availability and lock in the lowest rates.
An estimated mileage charge is required for every rental and any miles driven over 100 miles per day are charged per mile.* The deposit and the per mile rate is charged according to your van model.
Santa Cruz & Mavericks: the $30/day deposit covers 100 miles per day, averaged over your trip. Excess miles are charged or unused miles are refunded at $0.30 cents per mile.
Big Sur (US) & Jeep Camper: the $33/day deposit covers 100 miles per day, averaged over your trip. Excess miles are charged or unused miles are refunded at $0.33 cents per mile.
Big Sur (Canada): the $45 CAD/day deposit covers 150 kilometers per day, averaged over your trip. Excess kilometers are charged or unused kilometers are refunded at $0.30 CAD per kilometer.
At drop off, if you have driven less than the amount covered by your deposit, you will be refunded at the corresponding mileage rate. At drop off, if you have driven more than the amount covered by the deposit, you will be charged for excess miles at the rate that corresponds with your vehicle model.
*Applies to bookings made on or after June 8, 2020 in the US and July 7, 2020 in Canada.
Effective October 1st, 2021, we will be rolling out a new flexible, low-risk cancellation policy
If a booking is cancelled:
If payments were made using AFFIRM, the refund amount will be dependent on the payment agreement entered into with AFFIRM, however no refunds are issued for a cancellation within 2 days of the pickup date.
You may use our website or call our reservations department at 877-270-8267 opt 1 (US) or +1 (310) 672-9909 opt 1 (international) to get a quote or a booking request. There is a link inside the quote that says “Click here to turn your quote into a booking request.” The link is valid for 5 days. Once you submit your booking request, our reservations team will get back to you within 24 hours as to whether or not it has been approved. Your booking is not confirmed until our reservations team has approved it. Do not book any flights or campgrounds until your request has been confirmed.
Once it has been approved, Escape will charge a $250 USD ($400 CAD) deposit to reserve your campervan. The balance is not payable until you collect your campervan (many companies require full payment 4 weeks prior to travel). Read our full Rental Requirements for more information on booking a campervan.